I’ve been using the word “harness” while building Switchboard, and I want to be precise about it.
A form that runs three prompts is a workflow.
A more capable harness gives an agent tools, context, instructions, persistent state and a way to respond to what actually happens. It can ask for information, inspect a result, make another call and let the user intervene.
Some lightweight apps need a simple workflow. Some jobs need that richer agent environment.
Switchboard is the layer connecting either experience to the user’s AI and resources. It doesn’t turn an ordinary app into an autonomous agent by naming it one.
The work is in making the behaviour useful, and making it clear what the app is doing.
Coding is one application of that pattern. Building a brand can have its own harness. Running that brand can have another. If you want to build yours with someone beside you, that is Level 3 of the workshops.